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Road Improvement Programme CASE STUDY

The challenge

Delivering collaboratively

Our client was engaged by Highways England to deliver a number of road projects in this programme of work.

Once again, the client placed a strong emphasis on working collaboratively.

What we did

People and change plan

Initially we worked with the senior management team to develop a tailored approach to organisation and people development.

We held a workshop with all managers involved in the work and we gained buy-in to the key objectives and measures of success. We then built a people and change plan designed to facilitate the strategic objectives and we developed a measurement tool to check the temperature of cultural progress on a six-monthly basis.

Areas we measured were:

  • Inspirational leadership.
  • Sensible structures facilitating accountability, efficient use of skills and communication.
  • Collaborative working.
  • High performing teams.
  • Working safely with health & well-being in mind.
  • Equality and diversity.

The result

To time, within cost

The projects are ongoing and our work continues, but the six-monthly measurement tool shows that progress is being made in all strategic areas.

The client continues to be happy with delivery of plan to time and within cost.

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